The Business Analyst: Innovation, Adaptability & Mindset

Develop the mindset and skillset of a modern Business Analyst with this accessible, future-focused course. You will explore the changing nature of business analysis in the age of Artificial Intelligence and gain the adaptability, innovation, and strategic thinking needed to thrive in dynamic, digitally enabled organisations.

CPD Courses

Course features

Entry Criteria: Prior experience in business analysis or similar roles recommended.

Teaching and Assessment: One module. One knowledge test.

Employability Support: Access to career support and business analysis job opportunities.

Online (self-study)

90 minutes

Certificate of completion

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About this Course

This course introduces learners to the evolving role of the Business Analyst in the context of rapid technological advancement. Through real-world examples and applied insights, you will explore how AI and data-driven approaches are reshaping the expectations of business analysis, and how professionals can stay relevant by cultivating adaptability, innovation, and human-centred thinking.

Designed with accessibility in mind, the course is suitable for both new and experienced professionals. It also supports Continuing Professional Development (CPD) by equipping learners with critical thinking, ethical awareness, and practical tools to apply in real business environments.

Skills Gained

Understand the evolving responsibilities of Business Analysts in the digital age

Develop adaptability and innovative thinking to respond to business change

Explore how AI is influencing business strategy and stakeholder expectations

Recognise ethical and legal considerations in tech-driven environments

Strengthen analytical, problem-solving, and data interpretation skills

Communicate effectively with technical and non-technical stakeholders

This course is suitable for

This course is ideal for:

Aspiring or early-career Business Analysts looking to build foundational skills

Practising BAs seeking to upskill in areas of innovation, digital transformation, and AI

Project managers, product owners, and change professionals working alongside BAs

Professionals transitioning into business analysis roles from other disciplines

Teams looking to build adaptable, innovation-ready mindsets within their workforce

No prior experience in AI or programming is required.

Course Content

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